INTRODUCTORY INFORMATION

At Pilar Rueda, Coaching Business, we respect your right to privacy and take personal data protection extremely seriously, as we would like to provide you with the highest level of protection of the personal data that you have trusted us.
This Policy is based on applicable relevant legislation on the protection of personal data, in particular the Personal Data Protection Act, the Electronic Communications Act, and the General Data Protection Regulation of the EU.
In this Personal Data Protection Policy (hereinafter referred to as: Policy), we define ways of collecting your personal data, the purposes for which we collect it, the security measures we use to protect it, the persons with whom we share it, and your rights regarding the protection of personal data.

CONTROLLER OF PERSONAL DATA

This Policy applies to all personal data collected and stored by Pilar Rueda, Coaching Business (hereinafter referred to as “Pilar Rueda, Coaching Business”, “We”, “Us”).
As a data controller, Pilar Rueda, Coaching Business shall be responsible for processing and storing your personal data.
In order to further upgrade the level of personal data protection, Pilar Rueda, Coaching Business has appointed an authorized person for the protection of personal data, which ensures that the handling of personal data is at all times consistent with the relevant legislation.
At Pilar Rueda, Coaching Business, we appointed the following person as an authorized person for the protection of personal data: Pilar Rueda.

Contact us:
If you have any questions regarding the use of this Policy or with regards to the exercise of your rights arising from this Policy, please contact us at:
info@pilarrueda.com with the title ˝personal data protection˝.

POLICY USERS

This Policy is for:
all users of our website pilarrueda.com (hereinafter referred to as the website), application to our webinars, programs and such, organized by Pilar Rueda, Coaching Business, including the procession of applications for such webinars, signing up for our newsletter about the latest news from our offer and the organization of webinars, inquiries about our offer, via telephone, e-mail or online forms, downloads of any documents published on our website, the use of social media platforms through Pilar Rueda, Coaching Business’s website.

BASIC CONCEPTS

Here you can find an explanation of the basic concepts that we use in our Policy.
Each particular concept defined below has the meaning within this Policy as defined in this section.

• Personal data means any information that refers to a specific or identifiable individual (for example, the name, surname, e-mail address, telephone number, and identifiers that are specific to the individual’s physical, physiological, genetic, economic, mental, cultural, or social identity, etc.).

• Controller means a legal entity that determines the purposes and means of processing of your personal data.

• Processor means a legal or natural person who processes personal data on behalf of the controller.

• Processing means collecting, storing, accessing, and all other forms of use of personal data.

• EEA means the European Economic Area, which identifies all the Member States of the European Union, Iceland, Norway, and Liechtenstein.

PROCESSING OF PERSONAL DATA

At Pilar Rueda, Coaching Business, we process your personal data solely on the basis of clearly stated and legitimate purposes, securely and transparently.
We collect your personal data when you provide it to us (for example, using our website, signing up for our webinar, purchasing products or services, inquiring by e-mail, telephone or writing to our address or by any other means in which you provide us with your personal data).
Your personal data can also be obtained through your interaction with the website; such information can be obtained by using cookies and a cookie-like technology that allows us to customize and personalize our website to your needs.
We also collect your personal data from publicly accessible data records (such as publicly available data on LinkedIn and websites).

What type of personal data do we collect?

Your personal data can be obtained directly from you when you provide us with this information (for example, by logging into a webinar, etc.). We can also obtain your personal data through the use of our services (e.g. web pages, e-news).

1. Personal data provided by you

   • Basic identification data (name, surname)

   • Basic contact details (telephone number, e-mail)

   • Information on the topics that an individual is interested in

   • Data we need for processing of your application to webinars, including the data on payment instrument, payments received, payment dates etc.

2. Data we collect indirectly through your use of our services

   • This data is obtained by using cookies and a cookie-like technology that identifies your device, accessing a website.

   • With this technology, we can obtain the following information: the IP address of your device, data location, as well as the information about your use of our services, such as the content you have viewed on our website, the time you have spent browsing the page, and the data regarding the response to our emails.

Certain cookies are indispensable for the operation of our websites (permanent cookies), but we also use other types of cookies (and similar technology) to ensure the following features of our website and other services:

• Edit preferences: Your browser settings preferences (for example, the language of the website).

• Analytics and personalization: Analytics help us to understand your needs better and optimize and improve our website. With personalization, we can tailor our website and e-news to your needs and interests.

• Marketing: By using cookies and similar technology, we can personalize the ads you see and evaluate their effectiveness.

To use certain technologies, we will ask for your consent, and you will be notified about it in advance in a separate notice.

At Pilar Rueda, Coaching Business, we carefully protect the principle of the minimum amount of data provided by law, and therefore we collect only data that is appropriate, relevant, and limited to what is necessary for the purposes for which the data is processed. The purposes for which we collect personal data are defined in Chapter 4.3. of this Policy.

On what legal basis do we collect and process your personal data

In accordance with the legislation governing the protection of personal data, we may process your personal data on the following legal bases:

• We process your personal data when such processing is required to complete the contract which you have concluded;

• Consent. We process your personal data when you have given consent for the specific purposes of processing, and you are always entitled to revoke that consent;

• Legitimate interest. We process your personal data when Pilar Rueda, Coaching Business has a legitimate interest in processing. We will expressly define within this Policy in what events we process the data on a legitimate interest basis. The list of legitimate interests and the processing methods we use are provided further in the document.

• The law. When processing is necessary for the fulfillment of legal obligations (e.g. data that we keep for tax liabilities).

Is the provision of personal data mandatory?

The provision of personal data is mandatory in certain cases. In most cases, you provide us with personal data on a voluntary basis. It is obligatory to provide only the personal data that we collect on the basis of the requirements of the legislation.
The provision of personal data that we need to fulfill the contract is voluntary. However, in the event that you do not provide us with all the personal data that we need to execute the contract (for example, an order of the Pilar Rueda, Coaching Business product, a webinar login, etc.), we will not be able to provide full services.
Granting consent is always voluntary. However, in case of consent revocation or denial of consent, we will not be able to provide certain services (such as advertising adjustments to suit your needs).

Processing purposes

Pilar Rueda, Coaching Business will only process your data for specified, explicit and legitimate purposes. We undertake not to process your personal data in a manner incompatible with the purposes defined in this Policy.
The purposes for which we can use your personal data are defined below. Pilar Rueda, Coaching Business may use your personal data for one or more of the purposes identified below.

The purposes for which we will use your personal data are the following:

• Communicating with you to provide quality responses to your inquiries. Communication is carried out on the basis of our legitimate interest to ensure effective communication with our customers as well as potential buyers.

• Processing applications to our webinars, including payments.

• Informing about our services and offer. Information about our services and our offer is carried out on the basis of the law.

• Individualized information about our services and our offer. Customized or individualized offers can only be prepared on the basis of processing your personal data. This offer helps us understand your needs and adjust our offers accordingly so that they will be as interesting and useful to you as possible. The implementation of customized offers is based on segmentation, where the classification of individuals into groups occurs, based on certain personal data. Adjustment and individualization of offers will be carried out only on the basis of your explicit consent. We can use both the data you have provided us with directly, and the information that we have obtained through the use of our services (see point b) in Chapter 4.1. of the Policy).

• Implementation of digital marketing. Marketing of our services and products can be done in a variety of ways – remarketing, “account-based” marketing and tracking users on our website. We will use digital marketing only if you consent and we will make sure that you will be informed about such marketing in advance.

• Distribution of digital materials. We will occasionally offer the possibility of downloading digital material via our website. Before transferring such materials, you will be explicitly informed about this, and we will also make such transfers based on your consent.

• Transmission of personal data to third parties. We will only provide personal data to third parties as defined in Chapter 6 of this Policy.

• To enforce any legal claims and to settle disputes. Personal data can be disclosed in order to protect our business and to enforce and / or protect our rights. We will disclose your personal information only in the manner and under the conditions required by law.

• For the purposes of statistical analysis. In order to improve the user experience, we analyze the use of our website. Statistical analyzes are carried out on the basis of our legitimate interest in providing an optimal and efficient website.

In the event that there is a need for further processing of personal data (for a different purpose than for the purpose for which personal data were originally obtained), we will inform you in advance and, when necessary, request consent. You are entitled to revoke at any time any processing of your personal data, based on your consent. You can notify us of the revocation of the consent at any of the contact points defined in Chapter 2 of this Policy.

How much time do we keep your personal data?

We keep your personal data in accordance with the relevant legislation. We will keep your personal data:

• only for as long as it is absolutely necessary to achieve the purposes for which we are processing (for the purposes for which we process personal data, please refer to Chapter 3 of this Policy),

• for a period prescribed by the law (we note here that the deadlines for the retention of personal data may also be prescribed by other laws, not only in the field of personal data protection, such as 10 years for the issued invoices, in accordance with the tax legislation),

• for the period necessary for the fulfillment of the contract, which includes guarantee periods and deadlines in which it is possible to enforce any claims on the basis of a concluded contract (e.g. 5 years after the fulfillment of contractual obligations).

When personal data is obtained on the basis of your consent, we keep it permanently or until you revoke this consent (see how to revoke the consent in Chapter 8 of this Policy). We will delete the information collected on the basis of your consent before your revocation, in case the purpose for which the data was collected has been achieved.

When the retention period for certain personal data expires, we will delete these personal data or anonymize them so that the reconstruction of personal data will no longer be possible.
The retention periods for each category of personal data are defined in Annex 1.

For any additional information, please contact us at any of the contact details defined in Chapter 2 of this Policy.